N8N Workflow: AI Support Triage & Auto-Reply

Auto-resolve simple tickets, escalate the rest with full context.

A ready-to-import n8n workflow that classifies incoming support tickets with Claude, auto-replies to what it can confidently answer, and escalates everything else to Slack with a context card. Channel-agnostic — works with any form/chat/email that can POST JSON to a webhook.

✓Ready-to-import n8n workflow JSON
✓Fails safe: escalates instead of crashing on bad AI output
✓No Pinecone/Redis/Zendesk required
✓Setup README included

Does not include a vector-database knowledge base, CRM integration, or churn-risk monitoring — this is a focused, working starting point, not a full enterprise support suite.

$24

One-time · instant download